Frequently Asked Questions
Everything you need to know about your Pomcha Jaipur experience.
What types of ethnic wear does Pomcha Jaipur offer?
We specialize in authentic Rajasthani ethnic wear, including handcrafted Anarkalis, Suits, Lehengas, and Sharara sets featuring traditional Gota Patti and hand-block prints.
How long does it take to ship my order?
Standard domestic orders are processed within 7-10 business days, as many of our pieces are handcrafted to order. International shipping may take 15-20 days depending on the destination.
Do you offer customization for outfits?
Yes, we offer basic size customizations for most of our outfits. Please contact our support team or mention your specific measurements in the order notes during checkout.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery for unused items with original tags. Please note that customized outfits are not eligible for return unless there is a manufacturing defect.
How should I care for my Pomcha Jaipur garments?
To preserve the delicate hand-embroidery and natural dyes, we strictly recommend dry cleaning only for all our ethnic wear collections.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.